Return, Refund & Exchange Policy

        Eligibility Checklist
        Product must be unused and unwashed.
Original tags must remain attached.
Product must be returned in its original packaging.
The item should not have stains, perfume, damage, or alterations.

    

1. Request Window

Returns and exchanges can be requested within 7 days of receiving your order. Requests submitted after this window will unfortunately not be accepted.

1. Request

Initiate within 7 days of delivery.

2. Inspection

Quality check upon arrival.

3. Resolution

Processed in 5–7 business days.

2. Inspection & Processing

Once received, our quality team will carefully inspect the product. If it passes inspection, the refund or exchange will be processed within 5–7 business days.

Products failing quality inspection may not qualify for a refund or exchange and will be sent back.

3. Shipping Charges

Please note that initial and return shipping charges, if any, are non-refundable under all circumstances.

Frequently Asked Questions

You can start your return or exchange request by logging into your account dashboard or by reaching out directly to our customer support team with your order number.

Items marked as final sale, intimate wear, or custom-altered products are generally not eligible for return or exchange unless received damaged or defective.